20 - 21 November, 2018
Shanghai, China

Raphael Hu

Senior Director of Big Data Analytics | General Manager of Customer Experience Department
Ping An Insurance (Group) Company of China Ltd | Ping An Property & Casualty Insurance

9:30 AM PANEL: Harnessing Cognitive Intelligence to Drive Customer Interaction and Engagement

·         Putting cognitive AI at the centre of your customer experience roadmap
·         Moving beyond transactional to proactive customer engagement with AI and chatbots
·         Overcoming implementation challenges and driving enterprise wide adoption

Check out the incredible speaker line-up to see who will be joining Raphael.

Download The Latest Agenda