20 - 21 November, 2018
The Langham Shanghai Xintiandi, China

Dawn Zhao 赵晖

Head of Branding 品牌总经理
METRO China 麦德龙

12:15 PM PANEL: Investing in Customer Experience to Enhance Brand Loyalty 投资客户体验,提高品牌忠诚度

·         Reinventing customer experience for improved brand loyalty
·         Making the transition from product to customer-centric to win customer loyalty in a digital age
·         Embracing customer advocacy for experience design and sustainable business growth

Check out the incredible speaker line-up to see who will be joining Dawn.

Download The Latest Agenda