20 - 22 November, 2019
Shanghai, China

Dawn Zhao 赵晖


Head of Branding 品牌总经理
METRO China 麦德龙

Agenda Day 2

Wednesday, November 21st, 2018


12:15 PM PANEL: Investing in Customer Experience to Enhance Brand Loyalty 投资客户体验,提高品牌忠诚度

·         Reinventing customer experience for improved brand loyalty
·         Making the transition from product to customer-centric to win customer loyalty in a digital age
·         Embracing customer advocacy for experience design and sustainable business growth

Check out the incredible speaker line-up to see who will be joining Dawn.

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