Annica Luo | 骆丽娟Principle Business Consultant, Asia Pacific | 亚太区首席商务顾问
Annica Luo is a Principal Business Consultant within Genesys Asia Pacific, based in Shanghai, China. She specialises in customer engagement, employee engagement, business optimisation strategies and execution. She has over 15 years of experience working with the world’s leading companies in finance, telecommunication and internet industries. Before Genesys, Annica worked for China Mobile, Aspect and Avaya.