20 - 21 November, 2018
The Langham Shanghai Xintiandi, China

Alexandra Efimovskaya

Head of Customer Experience 客户体验部部长
Home Credit 捷信消费金融有限公司

11:15 AM Personalising Customer Interactions with Enhanced Segmentation 专题讨论:通过强化的市场细分,个性化客户交互

·         Understanding customer attributes and integrating data across channels for accurate analysis
·         Implementing behavioural segmentation to improve ongoing brand and customer experience
·         Driving revenue potential and customer success with personalised experiences

Check out the incredible speaker line-up to see who will be joining Alexandra.

Download The Latest Agenda