20 - 21 November, 2018
The Langham Shanghai Xintiandi, China

Adeline Yong


Deputy General Manager, Head of Loyalty Customer Experience
Dalian Wanda Group


2:00 PM Elevating Brand Experience to Attract and Retain Customers

·         Defining brand vision and customer experience goals to maximise business ROI
·         Integrating social and digital technologies to develop effective and impactful campaigns
·         Evolving brand engagement strategies to achieve differentiation and enhance customer loyalty


Check out the incredible speaker line-up to see who will be joining Adeline.

Download The Latest Agenda