20 - 21 November, 2018
The Langham Shanghai Xintiandi, China

Adeline Yong 杨颖琳

Deputy General Manager, Head of Loyalty Customer Experience 副总经理、客户忠诚度体 验负责人
Dalian Wanda Group 大连万达集团

11:45 AM Elevating Brand Experience to Attract and Retain Customers 提升品牌体验,吸引、留住客户

·         Defining brand vision and customer experience goals to maximise business ROI
·         Integrating social and digital technologies to develop effective and impactful campaigns
·         Evolving brand engagement strategies to achieve differentiation and enhance customer loyalty

Check out the incredible speaker line-up to see who will be joining Adeline.

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