20 - 21 November, 2018
Shanghai, China

Meet the Speakers

Speakers


Eugenia Garcia Pastor
Eugenia Garcia Pastor
Customer Experience Director & Operations Asia Pacific
Meliá Hotel International
Zaheer Nooruddin
Zaheer Nooruddin
Regional Head of Digital Transformation, Experience & Marketing Innovation
Shiseido Group, China Region
Fiona Gu
Fiona Gu
CRM Director
Pierre Fabre Dermo- Cosmetique China
Gerrit Silla
Gerrit Silla
Head of CRM
SAIC Volkswagen
Andrea Mantovani
Andrea Mantovani
Head of Ecommerce APAC
Moleskine
William Feng
William Feng
Head, Customer Experience Strategy
Didichuxing
Adeline Yong
Adeline Yong
Head of Loyalty Customer Experience DGM
Dalian Wanda Group
Billy Turchin
Billy Turchin
Vice President, CRM and Customer Experience
Intercontinental Hotels Group Resources Inc.