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Download Your Event Guide - 3rd Annual Customer Experience China Summit Official Brochure

Download Your Event Guide - 3rd Annual Customer Experience China Summit Official Brochure

3rd Annual Customer Experience China Summit will be held on 20-21 November 2018 in Shanghai. Join us to get insights from leaders in top industries on customer experience innovation, brand loyalty, omni channel management, etc. 

Download event agenda to get more information on speakers, key themes, and detailed conference arrangements about the China’s #1 CX event!

We will provide simultaneous interpretation on site.

2018 Sample Attendee List

2018 Sample Attendee List

See you who you could meet at the 3RD Annual Customer Experience China Summit!

Download the Article - Three Ways to Deliver Great Customer Experience

Download the Article - Three Ways to Deliver Great Customer Experience

Getting customer experience right can be exhausting. The market is fluid and ever-changing with customers being more demanding. But successful customer experience can lead to additional revenue as customers return and transition to brand advocates. Whilst there are many aspects to building fantastic customer experience, we’ve picked three key areas of investment for your strategy as well as some ideas for implementation.